Privacy Policy
KENTOP Machinery respects the privacy of website visitors, distributors, importers and other business contacts. This policy explains what information may be collected through kentopmach.com, why it is used and the choices available to you.
Information We Collect
When you submit an enquiry, we may collect your name, company, country, email address, WhatsApp number, product interests, order requirements and any other information you include in your message. Technical information such as IP address, browser type, device information, referring page and website activity may also be processed for security and analytics.
How We Use Information
- Respond to product enquiries and prepare quotations.
- Recommend suitable machinery and configurations.
- Coordinate orders, export documentation and after-sales communication.
- Protect the website from spam, abuse and security threats.
- Measure and improve website performance and content.
- Comply with applicable legal and regulatory obligations.
Cookies, Analytics and Spam Protection
This website may use essential cookies and similar technologies. Google Analytics may collect aggregated usage information. Cloudflare Turnstile is used to help distinguish legitimate enquiries from automated spam. Your browser settings may allow you to restrict cookies, although some website functions may be affected.
Sharing of Information
We do not sell personal information. Information may be shared only with service providers and business partners that support website hosting, email delivery, analytics, security, order fulfilment, logistics or legal compliance, and only where reasonably necessary.
International Processing and Retention
As an export-oriented supplier based in China, information may be processed across national borders. We retain enquiry and business communication records only for as long as reasonably required for customer service, transactions, legal obligations and legitimate business purposes.
Your Choices and Rights
Depending on your location, you may request access to, correction of or deletion of personal information, or object to certain processing. To make a request, contact us using the details below. We may need to verify your identity before responding.
Security
We use reasonable administrative and technical safeguards to protect information. However, no internet transmission or storage system can be guaranteed completely secure.
Children’s Privacy
This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.
Policy Updates
We may update this policy when our services, technology or legal requirements change. The latest version will be posted on this page with an updated date.
Contact Us
Email: sales@kentopmach.com
WhatsApp: +86 131 5385 9554
Address: Huxi Yunshuo Center, Junzi Road, Yuanyi Sub-district, Shan County, Heze City, Shandong Province, P.R. China